DeadlinePro, LLC ("DeadlinePro©," "us", "we" or "our") values your privacy, and we are committed to protecting your personal information.
In this Privacy Policy ("Policy"), we describe the personal information that we collect from visitors to and users of our websites ("Sites"), our blogs, our mobile applications ("Mobile Apps" / "Apps"), and our online products and services (collectively, "Services") and how we collect, use, and share personal information in the course of our business activities.
Please note that:
DEADLINE PRO is a leading provider legal docket control order and legal deadline solutions. Our flagship technology platform, DeadlinePro©, transforms the way attorneys manage their docket control orders and litigation deadlines by automating discovery deadlines and streamlining docket control orders and other calendaring functions, while also driving attorney deadline management.
The information we collect from you allows you to log into our Sites, use our Services and Applications, and calculate state and court ordered deadlines (collectively, "Deadlines").
We will only collect, use, and share your personal information where we are satisfied that we have an appropriate legal basis to do this. The chart below summarizes when we collect personal information, the sources from which that information was collected, the types and categories of personal information we collect, how we use the personal information, and the legal basis for our use of such personal information.
| Sources From Which We Collect Personal Information | Categories and Types of Personal Information We Collect | The Business Purpose and Legal Basis for Collecting Your Personal Information |
| From you when you register for our Services. |
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We collect first and last name, email address, physical address, phone number, transaction information including payment information, and purchase history. We use this information to contact you to finalize your order, process your order, manage payment, manage any contact you have with us about your purchase, analyze your personal characteristics and identify Our legal basis for using this information includes (1) consent, (2) performance of a contract so you can create and manage your account, (3) our legitimate interests which include to improve our Sites and Services, better engage with you, prevent fraud, and secure our Sites, and (4) to comply with a legal obligation (to keep information we are required to keep). |
| From Cookies or similar technologies ("cookies") when you visit our Sites. |
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We may collect data related to your use of our Sites including where you came from, login details, pages you looked at, duration of your visit, geographic location, and/or the links you click. Technical information collected includes your browser type and operating system, device information, your Internet Protocol ("IP") address, and your unique ID which is given to each visitor and expiration of date of the ID. We use this information to tailor our Sites for you, show you recommendations, marketing (See EXPLAINING MORE ABOUT DIRECT MARKETING section below for more detail), or content based on your profile and litigation type. This information also allows our Sites and Applications to function properly and enables us to display content properly, to remember your shopping cart, and remember your login details. We also use this information to record unique page visits and reactions to our advertising campaigns which enables us to improve future offers. (We provide additional information in this Policy about how to opt-out of targeted advertising and data sharing to third parties.) Our legal basis to use this information includes (1) your consent (to store cookies on your device) and (2) our legitimate interests, including to improve our Sites and Services, to better engage with you, and to secure our Sites. |
| Personal Information we collect from when you participate in an activity using our Mobile Apps. |
Categories:
We may ask you to provide first and last name, email address date of birth, information about your activities and interests, your current location (geolocation), other profile data such as contact information, occupation, and gender, physical activities or similar health related information, application or device usage data, social media data (where you use your social media login or share this personal data with us), and payment information. |
We collect this information to provide Services requested, profiling and analytics (See "When and how we undertake profiling and analytics" section below for more detail), monitor and improve our Applications, run analytics and statistics. Our legal basis for using this information Lawful includes (1) consent (provide you with services requested) and (2) our legitimate interests, including to improve our Sites and Services, to better engage with you, and to secure our Sites. |
| From you to enable personal account creation and management |
During the creation or management of an account on our Sites, or through a social media login, we will ask you to provide first and last name, email address, country of residence, and desired password, displayed name, date of birth, subscription preferences. You may also provide information about your activities and interests, other profile data such as mailing address, phone number, and gender, and payment information. |
We use this information, to manage your registrations, offer you a loyalty program, offer personalized services based your characteristics, allow you to manage your preferences, monitor and improve our Sites and Applications, run analytics or collect statistics. We may use the information to respond to your questions and otherwise communicate with you about your use of our services, inform you when Service updates or new Services are available, and to manage any special offers or surveys you participate in. Our legal basis for using this information includes (1) performance of a contract so you can create and manage your account, (2) our legitimate interests including to improve our Sites and Services, better engage with you, to prevent fraud, and secure our Sites, and (3) consent. |
| Personal Information we collect from you and use when you subscribe to receiving our marketing communications |
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We collect first and last name, email address and desired password, displayed name, date of birth, personal description or preferences, order details, user generated content, other information you have shared about yourself (e.g. via your account, by contacting us, a question via the chat function available on some websites. We use this information to send you marketing communications which may be tailored to your "profile" based on the personal data we know or learn about you and your preferences, show you marketing communications on other websites, including social media platforms. Note that you may also see our ads on other websites, including on social media sites, but these may not be tailored to you. We use this information to keep an up to date suppression list if you have asked us not to be contacted, to run analytics or collect statistics, to send content on your behalf to your friends and/or family. For further details about our marketing practices, refer to EXPLAINING MORE ABOUT DIRECT MARKETING section below. Our legal basis for using this information include (1) our legitimate interests which include to improve our Sites and Services and to better engage with you, and (2) consent. |
| Personal Information we collect from you and use when you ask questions relating to our Services, your orders, account or rights, and customer support. |
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We collect first and last name, email address, phone number, date of birth, information about your litigation style, and other information you have shared with us about yourself in relation to your enquiry (which may include activities and interests). We use this information to communicate with you about your use of our Services. Our legal basis for using this information includes (1) consent to provide you with the service you have requested or (2) our legitimate interests which include to improve our Services, to better engage with you and to secure our Sites. |
| Personal Information we collect from you during the creation and management of a professional account on Sites or Applications (these are accounts created in a business capacity by our clients). |
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We collect first and last name, organization name, gender, professional and personal email address, professional and/or personal address, professional and/or personal email address, username and password, preferences, other information you have shared with us about yourself (e.g. via your account, by contacting us, a question via the chat function available on some websites, or by participating in a survey, etc.), and/or payment information. We use this information to manage your purchases/orders, send you marketing communications which may be tailored to your professional "profile" (i.e. based on the personal data we know about you and your preferences), offer you incentives, offer personalized services based on professional interests and characteristics, allow you to manage your preferences, monitor and improve our Sites, Applications and Services, run analytics or collect statistics, , to respond to your questions and otherwise interact with you. Our legal basis for using this information includes (1) performance of a contract so you can create and manage your account, (2) our legitimate interests which include to improve our Sites and Services, better engage with you, prevent fraud, and secure our Sites, and (3) consent. For further details about our marketing practices, refer to EXPLAINING MORE ABOUT DIRECT MARKETING section below. |
| Personal Information we collect from third parties to enable business-to-business marketing |
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We collect first and last name, organization name, professional email address, and/or professional mailing address We use this information for business-to-business marketing purposes. Our legal basis for using this information includes (1) consent, (2) performance of a contract, and (3) our legitimate interest in letting you know about products and services that may be of interest to you. For further details about our marketing practices, refer to EXPLAINING MORE ABOUT DIRECT MARKETING section below. |
In addition to the purposes for collecting your information that are listed in the table above, we may also use your information for the following purposes which we consider to be everyday business purposes:
We share your personal information in the manner and for the purposes described below:
If you use the Services to sign up for or purchase a third party product or service you may also receive communications, correspondence, emails, or direct mail from such third party. Each such party operates independently from DEADLINE PRO and their collection of your personal information is not subject to this Policy but is subject to their own privacy notice. Please refer to that party’s privacy policy if you have any questions.
You may have rights to opt out of us sharing your personal information with third parties for their own business purposes.
We may share in aggregate, statistical form, non-personal information regarding the visitors to our Sites, traffic patterns, and website usage with our partners, affiliates or advertisers.
A cookie is a small text file containing small amounts of information which is downloaded to / stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. Cookies or similar tracking technologies are used to help us remember information about your visit to the site, like your country, language and other settings. Tracking technologies allow us to understand who has seen which webpages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our Site(s). They can also help us to operate our Sites more efficiently and make your next visit easier. Tracking technologies can allow us to do various other things, as explained further in our Cookie Policy which you can access by clicking the link below.
For more information about how our cookies work and information about how to manage your cookie settings please visit our Cookie Policy or the cookie management tool available in the Privacy Management tab of your account settings.
We have implemented and maintain appropriate technical and organizational security measures, policies and procedures designed to reduce the risk of accidental destruction, or loss, or unauthorized disclosure or access to such information appropriate to the nature of the information concerned, including:
As the security of personal information depends in part on the security of the computer you use to communicate with us and the security you use to protect usernames and passwords, you should take steps to protect against unauthorized access to your password, computer, and web-enabled devices, among other things, by signing off after using a shared computer, inserting a password on your web-enabled device, choosing a password that nobody else knows or can easily guess, keeping your password private, and periodically changing your password. You should never share your log-in information with others. We are not responsible for any lost, stolen or compromised passwords, or for any activity on your account via unauthorized password activity.
We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this Policy. Where your information is no longer needed, we will ensure that it is disposed of in a secure manner. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements.
In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.
We may use personal information to let you know about our Services that we believe will be of interest to you. We may contact you by email, post, social media, telephone, or through other communications channels that we think you may find helpful. In all cases, we will respect your preferences for how you would like us to manage marketing activities with you.
We also work with carefully selected third parties, such as promotional partners and others with whom we have marketing or other relationships. At all times, in accordance with your marketing preferences and in accordance with applicable law, these third parties may contact you by email, SMS/text, social media or through other communications channels to tell you about products and services that they believe would be of interest to you.
To protect privacy rights and to ensure you have control over how we manage marketing with you:
We recommend you routinely review the privacy notices and preference settings that are available to you on any social media platforms as well as your preferences in your account with us. Further, if (in accordance with your marketing preferences) you receive marketing from the third parties referred to above, we recommend you review any relevant third party's privacy notice for how they use your personal information.
Be aware that if you unsubscribe from our marketing communications we may be unable to notify you of tailored services or offer to meet your needs. If you unsubscribe from marketing communications from us, you will still receive operational and service messages from us regarding your Events and/or registrations.
We undertake profiling and analytics to improve our Sites and Services by providing personalized experiences, location customization, personalized help, and instructions.
This means that we may automatically process personal information to evaluate certain personal aspects about an individual, in particular to analyze or predict aspects concerning personal preferences, interests, behavior, location or movements. When we send or display personalized communications or content, we use some profiling techniques. This means we may collect personal data about you in the different scenarios mentioned above (in the why we collect your data section), and use this data to analyze, evaluate, or predict your personal preferences, interests, behavior and/or location.
Based on our analysis, we then send or display communications or content specifically tailored to your interests and needs.
You may have the right to object at any time to the use of your personal data for "profiling". Please.
Some of the legitimate purposes for which we profile personal information include:
Where required under applicable privacy laws:
We undertake automated decision making to improve our Sites and Services by providing personalized experiences, location customization, personalized help, and instructions.
This means that we may automatically process personal information to evaluate certain personal aspects about an individual, in particular to analyze or predict aspects concerning personal preferences, interests, behavior, location or movements. When we send or display personalized communications or content, we may use automated decision making. This means we may collect personal data about you in the different scenarios mentioned above (in the why we collect your data section), and use this data to analyze, evaluate, or predict your personal preferences, interests, behavior and/or location.
Based on our analysis, we then send or display communications or content specifically tailored to your interests and needs.
You may have the right to object at any time to the use of your personal data to carry out automated decision making. Please contact us at support@deadlinepro.com.
Some of the legitimate purposes we carry out automated decision making:
You have a right to request that we provide you with a copy of your personal information that we hold and you have the right to be informed of (a) the source of your personal information; (b) the purposes, legal basis and methods of processing; (c) the data controller’s identity; and (d) the entities or categories of entities to whom your personal information may be transferred. You can exercise this right by informing of us of your choice to exercise this right at support@deadlinepro.com. We will respond to your request within a reasonable timeframe.
Right to rectify or erase personal information
You have a right to request that we rectify inaccurate personal information. We may seek to verify the accuracy of the personal information before rectifying it.
You can also request that we erase your personal information in limited circumstances where:
We are not required to comply with your request to erase personal information if the processing of your personal information is necessary:
You can ask us to restrict your personal information, but only where:
We can continue to use your personal information following a request for restriction, where:
You can ask us to provide your personal information to you in a structured, commonly used, machine readable format, or you can ask to have it transferred directly to another data controller, but in each case only where:
You can object to any processing of your personal information which has our legitimate interests as its legal basis if you believe your fundamental rights and freedoms outweigh our legitimate interests.
If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
You can request that we change the manner in which we contact you for marketing purposes.
You can request that we not transfer your personal information to unaffiliated third parties for the purposes of direct marketing or any other purposes.
You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal information.
We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
California residents have specific rights regarding their personal information. This section describes those rights and how to exercise them.
You have the right to request, subject to verification of your identity, that we disclose to you what personal information we have collected, used, disclosed, or sold over the past 12 months. To learn how to exercise this right and what information you may need to provide in the process, see the "How to Exercise Your Rights to Access and Deletion" section below. We have provided information about the categories of personal information we have collected, the sources from which we collected it, the purposes for which it was collected, and the third parties with whom we may share it with above.
You have the right to request, subject to our verification of your identity, that we delete the personal information that we have collected or maintain about you, subject to certain exceptions. See "How to Exercise Your Rights to Access and Deletion" below.
You have the right not to receive discriminatory treatment from us for the exercise of your rights described in this section. We will not discriminate against you (for example, by denying you services or charging you a different rate) for exercising any of your rights.
You have the right to opt-out of the sharing of your personal information with third parties for their own business purposes by sending an email to: support@deadlinepro.com
To exercise your right to access or your right to delete, please submit a request to us in one of the following ways:
In order for us to honor your access or deletion request, you must provide us with enough information to reasonably verify you are the person about whom we collected personal information or an authorized representative. We may ask you for information associated with your account, which might include your name, email, address, and phone number. We will confirm receipt of your request within 10 days and respond to requests for access and deletion within 45 days. We will also let you know if we are not able to verify your identify based on the information you have provided. If you submit a request for deletion, we will send you a confirmation email to validate the request before deleting your personal information.
After we have responded to two requests from you within a 12-month period, we may choose not to respond to any additional requests from you during such period.
You may designate an authorized agent to make a request on your behalf. If you choose to use an authorized agent, we may require that you both provide your authorized agent with written permission to make a request on your behalf, and verify your identity directly with us. We may deny a request from an agent that does not submit proper proof of authorization.
DEADLINE PRO regularly reviews its policies, procedures and practices regarding personal information and this Policy.
The primary point of contact for all issues arising from this Policy is our Data Protection Officer. Our Data Protection Officer can be contacted in the following ways:
If you have any questions, concerns or complaints regarding our compliance with this Policy, the information we hold about you or if you wish to exercise your rights, we encourage you to first contact us. We will investigate and attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by data protection laws.
You have a right to lodge a complaint with your local data protection supervisory authority (i.e. your place of habitual residence, place or work or place of alleged infringement) at any time. We ask that you please attempt to resolve any issues with us before your local supervisory authority.
We may update this Policy from time to time.